Contact
Talk to a person
One inbox, answered by the team that can actually do something about it. We reply during business hours in Lebanon, Monday to Saturday, and aim to come back on every message within one business day.
Start the subject line with
It goes to the same inbox either way, but this gets it to the right person on the first pass.
- Venue: hosting a station, or adding one to more locations
- Ads: buying screen time on the network
- Support: a rental, a charge or a receipt
- Privacy: a question about your data, or a request to see or delete it
If it is about a rental
Include these four things and we can usually resolve it in one reply:
- The venue or station you were at
- Roughly when it happened
- The phone number you used to rent
- What you would like us to do about it
Registered office
PLUGGO S.A.R.L.Youssef Building, Floor 6, Main Street
Rabaya, Zouk Mosbeh, Kesrouan
Lebanon
Full company details are on the about page.
Visiting
The registered office is an office, not a station. There are no powerbanks to collect there. If you are looking for somewhere to rent from, check the map in the app or ask the venue you are already in whether they have a Pluggo station.
If you need to come to us in person, email first so someone is expecting you.